Shipping

New Zealand

Shipping within New Zealand is calculated at checkout.

Original artworks are carefully packaged and dispatched within 2–4 business days. NZ delivery is generally 3–5 business days from dispatch.

Fine art prints are made to order. Please allow approximately 10–14 days for printing, plus shipping time.

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International

International shipping is available. For original artworks, please contact me before purchasing for a shipping quote.

For international orders, any customs duties, taxes or import charges are the responsibility of the purchaser.

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Returns & Refunds

Please choose carefully, as I do not accept returns or exchanges for change of mind.

If your artwork or print arrives damaged, or there is an issue with your order, please contact me as soon as possible after delivery. I’ll work with you to resolve the issue.

This policy does not affect your rights under New Zealand consumer law.

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Terms & Conditions

By placing an order through this website, you agree to the pricing, shipping and return information provided at the time of purchase.

Original artworks are one-of-a-kind and subject to availability. Fine art prints are made to order and production times are noted on the individual product page.

Every effort is made to represent artwork colours accurately; however, colours may vary slightly depending on your screen or device.

Orders will be carefully packaged and sent to the delivery address provided at checkout. Please ensure your details are correct before completing your purchase.

Copyright and reproduction rights remain with the artist. Purchasing an original artwork or print does not transfer the right to reproduce the artwork.

These terms do not affect your rights under New Zealand consumer law.

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Privacy Policy

Your privacy is important to me. Personal information you provide through this website, such as your name, email address, contact details, billing or delivery information and order details, is used to process and deliver your order, communicate with you, and provide updates you have chosen to receive.

Payments are processed securely through third-party payment providers. I do not receive or store your full payment card details.

I do not sell your personal information. Information may be shared with service providers where necessary to operate this website, process payments and deliver orders.

If you would like to ask about or correct personal information I hold about you, please contact me at stephanienathanart@gmail.com.